MESSAGE FROM OUR TEAM

We’re open for business as usual through our website but our turnaround times may be slower as our premises are closed and we’re completing orders safely from home. Our London Office and Cornwall Workshop are closed for the moment to help our staff and customers stay safe. 

HOW OUR ONLINE SERVICE WORKS

PLACE ORDER

Order on your mobile or desktop, select your services and check out, or submit a request for a bespoke quote.

HOW OUR ONLINE SERVICE WORKS

Pinning For Alterations

For alterations, don't forget to safety pin your items before you send them, or include an item that fits perfectly for us to copy!

Book a video consultation to discuss your garment and get fitted from the comfort of home! We'll be in touch to confirm and give you any additional details you need. 

HOW OUR ONLINE SERVICE WORKS

Shipping

Central London customers can choose to have their order collected by our courier. Just pop your items in a bag and note your name and the number of items on it. Alternatively, across the UK there are a range of other options from self-posting to ordering pre-addressed packaging which you can fill and drop at your local CollectPlus point, with delivery back to your door.

HOW OUR ONLINE SERVICE WORKS

Delivery

7-10 days later, your perfectly repaired and altered items will arrive back at your door. Any products purchased will be included in your parcel. All our work is guaranteed for 6 months, and your items are insured both to and from the workshop.

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