Extra Insurance to Cover Loss/Damage

First class service

Custom order for coat re-lining, my specific requirement - quality lining to match original. Assured me they could do this and charged me extra. Got coat back with lining substantially thinner, lighter and of lower quality than the one they took out. I complained their response - its done to our satisfaction. Customer satisfaction is completely irrelevant to this company. Don't use them to repair anything you are not prepared to throw away!

Had a repair on my jacket. Really neat and efficient fix and incredibly fast service. So much easier than going somewhere- was extremely pleased when it arrived at my door.

Received great service from Martha regarding the restitching of a precious woollen scarf which had gotten terribly moth-eaten when moving houses. She provided a very quick response and great communication, and the scarf looks much better now for a great cost. Will definitely consider Martha my go-to for future clothing repair needs! Thanks again.

Good communication & repair. Took a little longer than expected